The conversation starts at breakfast. Have one or several cups of coffee and get a great start to the rest of the day.
Designing good services , workplaces, processes, and how people experience them requires cooperation and understanding between a range of people; it requires an adaptive, nimble organisation with an understanding of its staff and its customers.
Speaker: Ian Miller (UK)
How to understand the digital mindset of your customers in order to attract new business. Building from first principles, Ian will show you the techniques and tools that will allow you to create a digital marketing plan that talks to them at the right time, in the right place, with the right channel.