When you say communication, many still think of a somewhat soft skill set. In reality, modern communication is the need of conveying the organizations message to different stakeholders in an effective way across a myriad of channels . This not only requires that we constantly adopt new digital tools and implement automated processes in our execution. It also requires us to implement these into our basic strategic thinking.
This conference track focuses on making our soft - yet powerful - communication skill set work in unison with automation and new ways of collecting and using data.
Join the morning run to prepare for a day of learning and networking. We will run about 25 minutes at a relaxed pace.
The conversation starts at breakfast. Have one or several cups of coffee and get a great start to the rest of the day.
Speaker: Tim Walters (DE)
Customer Experience and Data Privacy Consultant
Regulations like the GDPR and California’s CCPA hog all of the headlines, but businesses are currently experiencing an inescapable Global Data Privacy Revolution that is ultimately powered by a fundamental shift in consumer attitudes about data use and abuse.
Speaker: Anke Maibach (DE)
Director Communications Central Europe at Tata Consultancy Services
What’s the small feature that really makes the product way better? Is it a small design change, an elegantly engineered new piece of functionality or something else?
In this new contest, we celebrate the unsung heroes of the workplace: The small features that make all the difference.